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General Terms and Conditions for Users
Applicable from: 29.07.2026.
By accessing or using the services provided through the Partner Platform of a BlokDev partner (hereinafter
referred to as the ‘partner platform ‘), you (“user”, “you” or “client”) agree to be bound by these General
Terms and Conditions (“Terms”).
These Terms constitute a legal agreement between you and BlokDev AD.
(“BlockDev”, “we”, “us”, “the Company”), a company incorporated under the laws of the Republic of Bulgaria
(company number 208043482), with its registered office at 9A Positano Street, Office 12, Sofia 1000, Bulgaria
These General Terms and Conditions govern the use of the cryptoasset services provided by BlockDev AD
through a partner platform, including, where applicable and within the permitted regulatory scope of BlockDev
AD: exchange of cryptoassets for funds, exchange of cryptoassets
against other cryptoassets, transfer of cryptoassets on behalf of clients and
custody and administration of crypto assets on behalf of clients.
The Partner Platform provides the client interface, technical integration and channel for submitting instructions,
but this does not change the role of BlokDev AD as the provider/principal of the relevant crypto asset service,
when such service is provided by BlokDev AD. BlokDev AD is responsible for the applicable obligations in
relation to crypto asset services, including service transparency, RFQ quotation, exchange/transfer execution,
custody and administration, where applicable, AML/CFT/KYT checks, sanctions screening, transaction
monitoring, TFR/Travel Rule enforcement, record keeping, client
disclosures and customer protection.
For the avoidance of doubt, payment services, payment accounts, electronic money, open banking services,
card payments, bank transfers, VIBAN services or other regulated payment functionalities are only provided by
the relevant licensed payment provider, electronic money institution, bank or other regulated partner, unless
BlokDev AD expressly has an applicable regulatory status to provide such service. In such cases, BlokDev AD
acts only in the applicable capacity, including as an agent/registered representative, where relevant.
USDC, EURC and other electronic money tokens /EMT/ are not provided by BlockDev
as part of transfer, custody or administration services, unless otherwise expressly provided for in the future
under the necessary regulatory basis,
updated client documentation and separate client acceptance.
By using the Partner Platform to access these services, you acknowledge and agree to comply with all provisions
set forth in these Terms.
Please read these Terms carefully as they contain important information regarding your rights and obligations,
as well as limitations and exclusions of liability that apply to you when using the Services. If you do not agree to
these Terms, you must immediately cease using or accessing the services provided by BlockDev through the
Partner Platform.
1. General provisions
1.1 The Role of BlockDev
The partner platform provides the client interface, the technical
integration and the channel for submitting instructions, but this does not change the role and
the responsibility of BlockDev AD as a provider of the relevant crypto asset service. BlockDev AD is responsible
for the applicable obligations in relation to the services it provides, including service transparency, RFQ quoting,
exchange/transfer execution, AML/CFT/KYT checks, transaction monitoring, TFR compliance, record keeping
and customer protection.
All interactions with BlockDev services are carried out through the partner platform, which is responsible for
the overall user experience and
the provision of services.
1.2 Services provided
The services provided by BlokDev AD through the partner platform may only include services that are within the
applicable regulatory scope of BlokDev AD and are technically accessible through the respective partner
platform. Depending on the configuration of the partner platform, the client profile,
jurisdiction, supported assets and applicable restrictions, services may
include:
1. Exchange of crypto assets for funds /on-ramp/ — acquisition of a supported crypto asset against
official currency, when the relevant payment flow is processed through a licensed payment partner,
and BlockDev AD provides the crypto asset service within the applicable CASP regime.
2. Exchange of crypto assets for funds /off-ramp/ — exchange of a supported crypto asset for an official
currency, with the fiat payment being made
through a licensed payment partner, where applicable.
3. Exchange of crypto assets for other crypto assets — exchange between
supported cryptoassets when the relevant service is available and enabled for
the client.
4. Transfer of crypto assets on behalf of clients — execution of
instructions for transferring supported crypto assets, after performing
applicable checks, including AML/CFT, sanctions screening, KYT/transaction verification, Travel Rule
checks and internal limits.
5. Custody and administration of crypto assets on behalf of clients
— only when this service is explicitly available to the respective client, is included in the applicable
regulatory scope of BlokDev AD, the supported cryptoasset
is included in the register of supported assets, the client has accepted the individual
custody terms and conditions and relevant risk disclosures are provided.
For the avoidance of doubt, BlokDev informs you that with regard to
the service of administration and custody of crypto assets on behalf of clients, requires the conclusion
of a standard agreement between BlokDev and the client. Acceptance of these General Terms and
Conditions alone does not grant you access
to the use of the crypto-asset administration and custody service.
The services offered by BlokDev through the partner platform may include, but are not limited to:
are not limited to:
BlockDev supports on-ramp (from official currency (fiat) to cryptocurrency) and, where possible, off-ramp
(from cryptocurrency to fiat) transactions through the described
payment methods below.
ÿ Card-to-crypto transactions (where possible): Allows users to purchase crypto assets using Visa and
Mastercard payment cards, including tokenized card payments like Apple Pay and Google Pay.
ÿ Local/alternative payment methods (where available): Allows users to fund purchases using local or
alternative methods
payment methods provided by one or more third-party payment partners.
ÿ Off-ramp payment methods (going from crypto to fiat currency where possible): Allows users to receive
fiat payments to bank accounts and, where possible, to payment cards or through money transfer/card payment
systems (e.g. Visa Direct).
1.3 Services provided through third parties
BlokDev may facilitate access to certain payment, open banking, banking, card, on-ramp/off-ramp, settlement, custody
infrastructure or other technical services.
through licensed or registered third parties, including payment institutions, e-money companies, open banking service
providers, banks, card acquiring institutions, payment processors, wallet/technical infrastructure providers or other
regulated partners.
When a payment service, open banking service, fiat storage, payment account, card service, banking service or other
regulated service is
provided by a third party, such service is provided by the relevant third party under its applicable terms and conditions,
tariffs, rules, policies and applicable national law. BlokDev is not considered a provider of such service unless explicitly
otherwise stated and only within the scope of the applicable registration, license or agency.
Before or upon using the relevant service, you will be informed via the Partner Platform, client interface, link, notice,
check-box or other means.
durable medium regarding: the nature of the service; the person providing it;
the applicable general terms and conditions; the applicable fees; the applicable law; your fundamental rights; the
procedure for submitting complaints; the deadlines for performance; the refund/chargeback conditions, where
applicable; and restrictions by country, payment method or customer profile.
When the service is provided by a licensed financial institution, payment service provider, electronic money company,
open banking provider or other
regulated provider, customer rights in relation to this service are exercised in accordance with the terms and applicable
law of the relevant provider. BlokDev will provide the information it has and will assist in directing the customer to the
relevant provider or partner platform, when necessary.
BlokDev does not accept deposits, does not issue electronic money, does not independently open payment accounts,
and does not hold fiat funds of clients in its own capacity, unless and to the extent that it is duly licensed or registered
to do so. When payment
accounts, payment services or electronic money are available to the customer, they are provided by the relevant
licensed provider or through the applicable agency/partnership
model.
When BlockDev provides custody and administration services for crypto assets on behalf of clients, BlockDev remains
the service provider to the client. For the technical storage, wallet infrastructure, signing,
execution of validated instructions, technical records or other infrastructure elements BlokDev may use an external
wallet/custody infrastructure provider. Such external provider acts as a technical infrastructure provider and does
not replace BlokDev as a service provider to
the client.
2. User access rights and account access
2.1 Criteria for right of access
2.1 Access rights requirements
To access and use the services provided through the partner platform, you must meet the following access rights
requirements:
• You must be an adult, at least 18 years old or older
of legal age under the laws of your jurisdiction.
• You must be a resident of a jurisdiction where the use of transactions with
cryptocurrencies and related services is permitted by applicable laws.
• You must not be a resident or citizen of any of the restricted jurisdictions,
as described below.
• You have accepted these Terms and Conditions. Please note that we will not provide you with any services
until you have agreed to and accepted these Terms and Conditions. In this regard, before logging into
your account, a link to the Terms and Conditions will be visible to you, which you must read and
acknowledge that you accept. By doing so, you agree to and accept the Terms and Conditions, after
which you may be provided with a service from us.
2.2 Limited jurisdictions
Access to the Services is prohibited to individuals and legal entities located in,
are located in, registered with, or otherwise associated with countries or territories subject to sanctions, embargoes,
or other restrictive measures by competent authorities, including but not limited to the U.S. Office of Foreign
Assets Control (OFAC), the European Union, or other applicable national and international authorities. This
includes jurisdictions subject to comprehensive sanctions regimes or substantial restrictions on financial services,
cryptoassets, or payment transactions.
BlokDev reserves the right, at its sole discretion, to refuse to provide services.
or to restrict access to them to persons from such jurisdictions.
By using the Services, you represent and warrant that you are not located, resident or established in a restricted
jurisdiction, and that you are not acting on behalf of a person subject to sanctions or restrictions.
In the event that BlokDev determines that you fall within the scope of the above restrictions, the Company has
the right to immediately terminate or restrict your access to the Services, including by suspending or closing your
account, without prior notice.
2.3 Retraction for non-EU users
If you are not a citizen or resident of the European Union (EU), you acknowledge and agree that your use of the
services provided by BlockDev is based on the principle of reverse solicitation. This means that you choose to
access and use these services entirely on your own initiative, without any solicitation, advertising or marketing by
BlockDev or its partners directed at you. By using the services, you confirm that you are
fully aware of the legal and regulatory implications of accessing cryptocurrencies and financial services and that
you do so voluntarily and at your own risk.
2.4 Creating an account
To use BlokDev’s services through the Partner Platform, you may be required to create an account on the Partner
Platform. The account creation process may involve providing personal information, including identity verification,
as part of Know Your Customer (KYC) requirements. By creating an account, you agree to provide accurate,
complete, and truthful information. You are also responsible for maintaining the accuracy of the information in
your account and for promptly updating it when necessary.
You are solely responsible for safeguarding your login details and ensuring the security of your account. This
includes maintaining the confidentiality of your username, password and any other authentication information.
You are solely responsible for any activity that occurs under
your account, including transactions initiated by third parties, whether or not
are authorized or not, as a result of the failure to protect your login details.
For the avoidance of doubt, BlokDev informs you that with regard to the service
administration and custody of crypto assets on behalf of clients, a standard agreement between BlokDev and the
client is required. Acceptance of these Terms and Conditions alone does not grant you access to the service.
administration and custody of crypto assets.
2.4 Account Responsibility
BlokDev is not responsible for unauthorized access to your account, transactions initiated due to improper handling
or negligence in protecting your login details, or actions resulting from illegal or fraudulent activity initiated from
your account. You agree to immediately notify the Partner Platform if you notice unauthorized access or suspicious
activity in connection with
with your account.
2.5 Confirmation of the risks associated with cryptocurrencies
By intending to use services related to crypto assets, you declare that you are informed and understand the
inherent risks associated with owning and trading crypto assets. These risks include, but are not limited to,
significant fluctuations in the value of crypto assets, partial or complete loss of invested funds, technological and
operational risks, cyber attacks, disruptions or malfunctions of distributed ledgers, and
changes in the applicable regulatory environment.
The Client bears the risk of losses arising from market movements, the characteristics and functioning of the
relevant crypto-asset or the technology used, as well as from other circumstances beyond the reasonable control
of BlokDev, except when the relevant loss is caused by an act or omission of BlokDev, for which the Company is
liable under applicable law or these General Terms and Conditions.
Nothing in this clause shall exempt or limit BlokDev from any liability that cannot be excluded or limited under
applicable law, including for damage to or loss of crypto assets or funds where the relevant event can be attributed
to BlokDev’s act or omission.
BlokDev maintains insurance coverage for certain risks associated with
the services provided, in accordance with the terms, limits, exclusions and other restrictions of the applicable
insurance policy. When the event that occurred falls within the scope of this coverage, BlokDev takes the necessary
actions to file and administer the insurance claim. The presence of insurance does not guarantee automatic
payment of compensation to the client and does not extend BlokDev’s liability beyond that provided in the applicable
legislation and the insurance policy.
3. Transaction Execution and Risks
3.1 Transaction process
BlockDev facilitates the secure transfer of funds, performs the necessary conversions, and ensures the movement
of assets between financial institutions, partners, and others.
service providers, if any, involved in the transaction.
Although BlockDev manages and executes transactions, all transactions are subject to the terms and conditions
set by the partner platform. You acknowledge that the partner platform is responsible for facilitating your access
to BlockDev services, including user account management and user interface maintenance.
3.1.1 Payment methods
Depending on the configuration of the Partner Platform and your location, you may be able to use one or more
funding or payout methods (“Payment Methods”), including bank transfer/open banking, debit cards (Visa and
Mastercard), tokenized card payments (Apple Pay and
Google Pay) and other local or alternative payment methods provided through
third partners.
3.1.2 Availability; changes; third party partners
Payment method availability may vary by country/corridor, bank/card issuer, partner capabilities, and your risk
profile. BlokDev may route transactions through one or more third-party providers (e.g., banks, payment service
providers, open banking providers, card acquirers/processors, and other partners) and may add, remove,
suspend, or limit payment methods as necessary for compliance, fraud prevention, network/partner policies, or
risk management.
3.1.3. Cryptoassets for use on the platform; technical address; custodial wallet
Where permitted by the Partner Platform and permissible under applicable law, the customer may acquire,
exchange, transfer or use supported cryptoassets for purposes related to the Partner Platform, including
payments.
to merchants or other authorized transactions.
USDC, EURC and other electronic money tokens /EMT/ are not provided by BlockDev
as part of transfer, custody or administration services, unless otherwise expressly provided for in the future
under the necessary regulatory basis,
updated client documentation and separate client acceptance.
Depending on the specific flow, the partner platform or BlockDev may create or provide a technical blockchain
address for a limited purpose. Such
technical address may only be used for execution or settlement of
specific transaction and does not constitute a general client portfolio unless the client
has expressly accepted the separate terms of custody and administration.
When the client uses a cryptoasset custody and administration service on behalf of clients, BlockDev is the
provider of this service to the client. In this case
Client crypto assets are held and administered on behalf of the client through a custodial/wallet infrastructure,
which may be provided by an external technical provider. The external technical provider does not replace
BlockDev as
service provider to the customer.
BlokDev maintains an internal register of client positions, applies rules for
segregation of client assets, reconciles internal records, external provider data, and on-chain balances, and
executes instructions only after necessary checks and approvals.
The Client understands that in the case of a custodial service, he may not have access to the private keys
associated with the technical wallet infrastructure. Access, management and execution of transactions are carried
out in accordance with the procedures of BlokDev and
the applicable custody conditions.
The Client acknowledges that blockchain transactions are generally irreversible after
confirmation that sending assets to an incorrect or unsupported address,
an unsupported network or unsupported asset may result in permanent loss, and that BlokDev may refuse, delay,
suspend or block a transaction due to AML/CFT, sanction, KYT, Travel Rule, fraud, security, technical or
regulatory risk.
3.2 Transaction fees
Transaction fees may apply to any service provided by BlockDev, including but not limited to the processing of
crypto-to-fiat, fiat-to-crypto, and crypto-to-crypto transactions. These fees will be disclosed by the partner platform
prior to the completion of each transaction. You agree to pay
all applicable fees associated with your transactions.
3.2.1 Payment Method Fees; Card Transaction Classification
In addition to the fees of BlockDev or the partner platform, your chosen
payment method may include additional fees charged by third parties (e.g. banks, card issuers, card networks,
acquirers, processors, currency service providers or local payment partners). When you fund a purchase with a payment card, the
transaction may be processed as an Account Funding Transaction (“AFT”) (or equivalent), where applicable,
which may be treated differently by your card issuer than a standard retail purchase.
3.2.2 Advanced Authentication / 3-D Secure
For some payment methods (including Open Banking and card payments) additional authentication (e.g. SCA
and/or 3-D Secure) may be required. You agree to complete all required authentication steps and acknowledge
that failure to do so may result in the transaction being declined.
3.2.3 Refunds, returns and reversals
All refunds, returns, reversals and cancelled transactions (including those related to card payments and AFT
transactions) are processed
according to the rules, procedures and deadlines of the relevant payment method, the applicable card scheme,
the issuer of the payment instrument and/or the relevant
third party service providers.
Requests for refunds or transaction disputes should be submitted through the official support channels of the
Partner Platform. In this regard, you may be required to provide additional information, documents or evidence
to support your request.
In the event of a chargeback, return or cancellation of a transaction, the relevant amounts may be withheld,
intercepted, adjusted or refunded.
in accordance with applicable rules.
3.3 Transaction confirmation
BlockDev is not responsible for delays or errors in the processing of transactions due to factors beyond its
control, including network congestion, system crashes, or delays in blockchain confirmations. BlockDev will
use reasonable efforts to process transactions in a timely manner, but does not guarantee that every
transaction will be completed within a specific time frame.
3.4 Risks
By using BlokDev’s services through the partner platform, you acknowledge that
that cryptocurrency transactions carry inherent risks, including price volatility and risk of loss due to market
fluctuations. BlokDev is not responsible for any financial losses arising from these risks, nor is it responsible for
the performance of assets exchanged through the services. When the client uses a custody service
and administration of crypto assets, there are additional risks, including the risk of a technological incident,
cyberattack, operational outage, incorrect instruction, incorrect address or network, blockchain transaction delay,
loss or compromise of access means, risk with an external wallet/custody infrastructure provider, risk with forks,
airdrops or network events, as well as the risk that the transaction will be delayed, refused or blocked due to AML/
CFT, sanctions, KYT, Travel Rule, fraud, security or technical considerations.
BlokDev implements internal policies and controls to mitigate these risks, including segregation of duties,
instruction approval, and control of
access, monitoring, coordination and escalation of incidents, but cannot eliminate all risks inherent to cryptoassets,
blockchain infrastructure and
the use of external technology providers.
3.5 Suspicious activity and compliance with regulatory obligations
BlockDev reserves the right to refuse, suspend or delay any transaction if it detects suspicious activity or if there
is reason to believe that the transaction may be related to money laundering (ML), terrorist financing (TF) or other
illegal activities. This includes transactions originating from blockchain addresses that have been flagged as
potentially related to illegal activities, or if the transaction
appears to be in violation of applicable laws or regulatory requirements.
If BlockDev identifies a “tainted” or suspicious blockchain address, it may take action to block, suspend, or
reverse the transaction. You acknowledge that BlockDev’s decision to refuse or delay a transaction in such
circumstances is at its sole discretion and that such action is taken in accordance with anti-money laundering
(AML), counter-terrorism financing (CTF) and other applicable regulatory frameworks.
3.6 No guarantee of completion
BlokDev does not guarantee the successful or timely completion of any transaction, especially when delays or
errors occur due to circumstances beyond BlokDev’s control, such as technical problems with the blockchain,
network congestion, or other third-party failures. BlokDev also reserves the right to
refuse to provide services or fulfill transactions if there are concerns related to compliance, security, or suspicious
activity.
3.7 User responsibility
You are solely responsible for ensuring that the information provided during the transaction process, including
wallet addresses and transaction details, is accurate and in compliance with applicable laws. BlokDev is not
responsible for any losses, delays or errors caused by inaccurate or inconsistent information provided by you.
4. Data protection and privacy
4.1 Collection and use of personal data
By using the Partner Platform and BlokDev services, you consent to the collection, storage and processing of
your personal data by the Partner Platform and BlokDev in accordance with the General Data Protection
Regulation (GDPR). The Partner Platform and BlokDev will process your data to facilitate transactions, comply
with legal obligations and improve the services provided. You have the right to access, correct or delete your
personal data in accordance with the GDPR. To improve your user experience, the Partner Platform and/or
BlokDev may store saved preferences related to your most recently used open banking method. We do not
store your online banking access details. This information is
used only for pre-filling or offering last
the option you used.
4.2 Data security
BlokDev implements appropriate technical and organizational measures to protect your
personal data and protect it from unauthorized access, disclosure or loss. However, you
acknowledge that no method of data transmission over the Internet is completely secure
and BlokDev cannot guarantee the security of data transmitted through the Partner
Platform. The Partner Platform is responsible for the integrity and
the security of their systems.
4.3 Data Breach Notification
In the event of a data security breach, BlockDev will notify the Partner Platform, which will
in turn notify you in accordance with applicable data protection laws. BlockDev will take
appropriate measures to mitigate the
the damages caused by the violation.
5. Limitation of liability
5.1 BlokDev’s Responsibility
BlokDev is not liable for any direct, indirect, incidental, special
or consequential damages arising out of or in connection with the use of the Partner Platform or BlokDev
services, including, but not limited to, financial losses, lost profits, loss of data or unauthorized transactions.
BlokDev is not responsible for any actions or omissions on the Partner Platform, including,
but not limited to, delays, errors, technical malfunctions, or fraudulent activities conducted
through the Platform.
5.2 No warranty
BlokDev provides the Services “as is” and “as available” without any warranties,
express, implied or statutory, including, but not limited to, warranties of merchantability, fitness for a particular
purpose, title, non-infringement or security. BlokDev does not warrant that the Services will be uninterrupted, error-
free or free of harmful components.
5.3 Disclaimer
You acknowledge and agree that your use of BlokDev’s services, including all transactions
initiated through our platform, is subject to the following:
conditions:
1. Indemnification: To the extent permitted by law, you agree to indemnify, defend and
hold harmless BlokDev, its affiliates, directors, employees, agents and
representatives (collectively, the “Indemnified Parties”) from and against all claims,
damages, losses, liabilities, penalties, fines, costs and expenses (including
reasonable attorneys’ fees and court costs) arising out of or
related to:
2. Your use or misuse of the Services, including, but not limited to, initiating payments to a Partner or failing
to make such payments.
3. Any inaccuracies, errors or omissions in the information or instructions,
that you provide to BlokDev or its Partners.
4. Your violation of these Terms and Conditions or any applicable laws, regulations or rules (including, but
not limited to, those relating to anti-money laundering, fraud or financial regulations).
5. Any claims brought by third parties, including Partners, resulting from your actions or omissions, whether
intentional or not, in using the Services.
6. Any loss or damage caused by unauthorized access to your account, negligence in providing your
account access details, or failure to notify BlokDev of any suspected unauthorized activity.
Risk Assumption: You understand and acknowledge that transactions related to
cryptocurrency, are exposed to significant risks, including, but not limited to:
a. Market Volatility: Cryptocurrency prices are highly volatile and can change dramatically within short
periods of time. You assume all risks associated with such price fluctuations and acknowledge that
BlockDev is not responsible for changes in the value of Cryptocurrencies before, during or
after your transaction.
b. Regulatory Risks: The regulatory environment for cryptocurrencies is constantly evolving. You are
solely responsible for understanding and complying with the laws applicable to your use of the Services
in your jurisdiction.
c. Transaction Risks: Transactions made through the Services are irreversible once confirmed. BlokDev
is not responsible for any losses resulting from incorrect wallet addresses, payment details or other
errors in your transaction instructions.
d. Technological Risks: Cryptocurrency transactions rely on blockchain technology, which may be
subject to delays, errors, or security vulnerabilities. You acknowledge and accept the inherent risks
associated with blockchain technology, including potential network congestion, smart contract bugs, or
other technical issues.
Limitation of liability:
a. To the maximum extent permitted by applicable law, BlokDev shall not be liable for any indirect,
incidental, special
or consequential damages, as well as for loss of profits, revenue, data or reputation arising out of or
in connection with the use of the Services, whether based on contract, tort (including negligence),
strict liability or any other legal basis, even if the Company has been advised of the possibility of such
damages.
b. BlokDev’s total liability to you for any claims arising out of or related to the Services shall not exceed
the total amount of fees paid by you to BlokDev in connection with the specific transaction(s) giving
rise to such liability, or $100, whichever is greater.
lower.
6. Account suspension, termination and deletion
6.1 Suspension and termination of access
BlokDev reserves the right to suspend or terminate your access to its services through the Partner Platform in
the event of a violation of these Terms and Conditions or illegal activity, including, but not limited to, fraud,
failure to comply with applicable regulations or misuse of the services. BlokDev reserves the right to terminate
access in the event of suspicion of money laundering, terrorist financing or other illegal activities.
6.2 Termination by the user
You may discontinue use of the Services at any time by terminating all transactions and terminating your
account on the Partner Platform. However, you will remain responsible for any outstanding obligations or
charges incurred.
prior to such termination.
6.3 Effect of termination
Upon termination of your access to BlokDev services, you must cease use of all services and delete any
confidential information related to BlokDev and the Partner Platform, in accordance with the instructions of the
Partner Platform. Upon termination of a custody and administration service, BlokDev will take reasonable steps
to return or transfer the maintained client crypto assets to an eligible address/wallet specified by the client,
provided that applicable KYC, AML/CFT, sanctions, KYT, Travel Rule, security and technical checks are met.
BlokDev may delay, refuse or block a return or transfer when this occurs.
required by applicable law, regulatory authority, internal policy or where there is
suspected fraud, sanction risk, illegal activity, unsupported asset,
unsupported network, incorrect address or technical impossibility.
7. Changes to these General Terms and Conditions
7.1 Changes
BlokDev reserves the right to amend or update these Terms and Conditions (T&Cs) at its sole discretion. Any
changes will be communicated to the Partner by email, and the Partner Platform is responsible for informing
you, as their client, of such changes. Unless otherwise stated, all changes shall become effective no earlier than
thirty (30) days after such notification is provided.
7.2 Right to object
You have the right to object to any proposed amendments to these TOS within thirty (30) days of notice. Such
objections must be submitted to the Partner Platform without incurring any fees. If
If you do not object within this period and continue to use the services after the amendments come into effect,
you will be deemed to have accepted the revised TOS.
8. Applicable law and dispute resolution
8.1 Applicable law
These General Terms and Conditions (GTC) are governed by Bulgarian law. All disputes arising out of or in
connection with these GTC shall be resolved in accordance with Bulgarian law. For the avoidance of doubt,
since you are a client of the Partner Platform, any legal relationship between you and BlokDev is indirect and
depends on the services provided by the Partner Platform. However, the courts of Bulgaria shall have exclusive
jurisdiction over all disputes relating to these GTC or BlokDev services.
8.2 Dispute Resolution
In the event of a dispute, the parties undertake to make good faith efforts to settle it by mutual agreement. If no
agreement is reached, any dispute arising from or in connection with the services of BlokDev shall be referred
to the competent court in the Republic of Bulgaria.
Before taking the dispute to court, you should first raise it with the Partner Platform, which is your direct point of
contact.
9. Final provisions
9.1 Invalidity of individual provisions
If any provision of these General Terms and Conditions is held by a court of competent jurisdiction to be
invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it
valid and enforceable. If such modification is not possible, the relevant provision shall be deemed severed,
without affecting the validity and effect of the remaining provisions, which shall remain in full force and effect.
By using the Services, you expressly agree to these Terms and Conditions and acknowledge that with
respect to crypto-asset services, BlokDev AD acts as a provider/principal of the relevant service provided
through the Partner Platform. The Partner Platform serves as a client interface and technical channel for
submitting instructions. With respect to payment services, payment accounts, VIBAN, open banking or other
regulated payment functionalities, BlokDev AD acts only in the applicable capacity, including as an agent of
a licensed provider, where relevant. BlokDev is not a fiat custody service provider, broker or financial advisor
and does not assume any fiduciary duties to you or to third parties. Previously provided through the Partner
Platform, you will receive these Terms and Conditions in the form of a link, by accepting them, you confirm
that you have read, understood and accept these Terms and Conditions.
the use of services,